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.process-tab-number{color:#ff2424}.process-tab-dot{width:6px;height:6px;background-color:#ff2424;display:inline-block}.process-tab-title{font-family:var(--font-display);font-size:.92rem;font-weight:800;text-transform:uppercase;color:var(--text-primary);margin-bottom:3px;letter-spacing:.02em}.process-tab-sub{font-family:var(--font-body);font-size:.74rem;color:var(--text-secondary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:100%}.process-detail-panel{border:1px solid var(--border);background:var(--surface);padding:1.75rem 2rem;min-height:200px;box-sizing:border-box}.process-detail-grid{display:grid;grid-template-columns:1.4fr 1fr;gap:2.5rem;align-items:center}.process-detail-main{display:flex;flex-direction:column}.process-detail-deliverables{display:flex;flex-direction:column;border-left:1px solid var(--border);padding-left:2rem}@media (max-width: 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var(--border);padding-bottom:.75rem;margin-bottom:1.25rem}.feedback-qr-box{position:relative;padding:1.25rem;background-color:var(--surface-hover);border:1px solid var(--border);display:flex;align-items:center;justify-content:center;overflow:hidden;margin-bottom:1.25rem}.feedback-qr-box.mini{padding:1rem;margin-bottom:.5rem}.qr-corner{position:absolute;width:10px;height:10px;border-color:#ff2424;pointer-events:none;z-index:3}.qr-corner.top-left{top:4px;left:4px;border-top:2px solid #FF2424;border-left:2px solid #FF2424}.qr-corner.top-right{top:4px;right:4px;border-top:2px solid #FF2424;border-right:2px solid #FF2424}.qr-corner.bottom-left{bottom:4px;left:4px;border-bottom:2px solid #FF2424;border-left:2px solid #FF2424}.qr-corner.bottom-right{bottom:4px;right:4px;border-bottom:2px solid #FF2424;border-right:2px solid #FF2424}.qr-scan-line{position:absolute;left:0;right:0;height:2px;background:linear-gradient(90deg,transparent,#FF2424,#FF2424,transparent);box-shadow:0 0 10px #ff2424;animation:qrScan 2.6s ease-in-out infinite alternate;z-index:2;pointer-events:none}@keyframes qrScan{0%{top:5%;opacity:.2}50%{opacity:.95}to{top:95%;opacity:.2}}.qr-inner-wrapper{position:relative;z-index:1;display:flex;align-items:center;justify-content:center}.feedback-qr-actions{display:flex;gap:8px;width:100%}.feedback-action-btn{flex:1;display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:8px 12px;font-family:var(--font-tech);font-size:.74rem;font-weight:700;letter-spacing:.1em;text-transform:uppercase;background-color:var(--surface-hover);color:var(--text-primary);border:1px solid var(--border);cursor:pointer;transition:all .2s ease}.feedback-action-btn:hover{border-color:#ff2424;color:#ff2424}.feedback-action-btn.primary{background-color:#ff2424;border-color:#ff2424;color:#fff}.feedback-action-btn.primary:hover{background-color:#e01e1e;box-shadow:0 2px 12px #ff242466}.feedback-narrative-card{background-color:var(--surface);border:1px solid var(--border);padding:clamp(1.5rem,3vw,2.5rem);display:flex;flex-direction:column;justify-content:space-between;gap:1.75rem}.feedback-metrics-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:1rem;border-top:1px solid var(--border);border-bottom:1px solid var(--border);padding:1.25rem 0}.feedback-metric-item{display:flex;flex-direction:column;gap:4px}.feedback-cta-block{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:1rem}.feedback-portal-btn{display:inline-flex;align-items:center;gap:8px;padding:11px 22px;background-color:#ff2424;color:#fff;font-family:var(--font-tech);font-size:.84rem;font-weight:700;letter-spacing:.12em;text-transform:uppercase;border:1px solid #FF2424;cursor:pointer;transition:all .25s ease}.feedback-portal-btn:hover{transform:translateY(-2px);box-shadow:0 4px 20px #ff242473}.feedback-page-grid{display:grid;grid-template-columns:1.6fr 1fr;gap:2.5rem;align-items:start}.feedback-form{display:flex;flex-direction:column;gap:1.5rem;background-color:var(--surface);border:1px solid var(--border);padding:clamp(1.5rem,3vw,2.5rem)}.feedback-field-group{display:flex;flex-direction:column;gap:.5rem}.feedback-field-label{font-family:var(--font-tech);font-size:.76rem;font-weight:700;color:var(--text-primary);letter-spacing:.1em;text-transform:uppercase;display:flex;align-items:center;gap:6px}.feedback-input,.feedback-textarea{width:100%;padding:10px 14px;background-color:var(--bg);border:1px solid var(--border);color:var(--text-primary);font-family:var(--font-body);font-size:.92rem;outline:none;transition:border-color .2s ease,box-shadow .2s ease;box-sizing:border-box}.feedback-input:focus,.feedback-textarea:focus{border-color:#ff2424;box-shadow:0 0 0 1px #ff2424}.feedback-textarea{resize:vertical;min-height:80px}.criteria-grid{display:grid;grid-template-columns:1fr;gap:8px;background-color:var(--bg);padding:1rem;border:1px solid var(--border)}.criteria-row{display:flex;justify-content:space-between;align-items:center;flex-wrap:wrap;gap:8px}.criteria-chip{width:28px;height:28px;display:flex;align-items:center;justify-content:center;background-color:var(--surface);border:1px solid var(--border);color:var(--text-secondary);font-family:var(--font-mono);font-size:.76rem;font-weight:700;cursor:pointer;transition:all .15s ease}.criteria-chip:hover{border-color:#ff2424;color:#ff2424}.criteria-chip.active{background-color:#ff2424;border-color:#ff2424;color:#fff}.role-select-chip{padding:6px 12px;font-family:var(--font-tech);font-size:.75rem;font-weight:600;letter-spacing:.08em;background-color:var(--bg);border:1px solid var(--border);color:var(--text-secondary);cursor:pointer;transition:all .15s ease}.role-select-chip:hover{border-color:#ff242466;color:var(--text-primary)}.role-select-chip.active{background-color:#ff2424;border-color:#ff2424;color:#fff;font-weight:700}.feedback-checkbox-label{display:flex;align-items:center;gap:10px;font-family:var(--font-body);font-size:.85rem;color:var(--text-secondary);cursor:pointer;-webkit-user-select:none;user-select:none}.feedback-submit-btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:12px 24px;background-color:#ff2424;color:#fff;border:1px solid #FF2424;font-family:var(--font-tech);font-size:.88rem;font-weight:700;letter-spacing:.12em;text-transform:uppercase;cursor:pointer;transition:all .25s ease}.feedback-submit-btn:hover{background-color:#e01e1e;transform:translateY(-2px);box-shadow:0 4px 20px #ff242473}.feedback-success-card{background-color:var(--surface);border:1px solid var(--border);padding:clamp(2rem,4vw,3.5rem);display:flex;flex-direction:column;align-items:flex-start}.feedback-btn-primary{display:inline-flex;align-items:center;gap:6px;padding:10px 20px;background-color:#ff2424;color:#fff;border:1px solid #FF2424;font-family:var(--font-tech);font-size:.82rem;font-weight:700;letter-spacing:.1em;text-transform:uppercase;cursor:pointer;transition:all .2s ease}.feedback-btn-secondary{display:inline-flex;align-items:center;gap:6px;padding:10px 20px;background-color:var(--surface-hover);color:var(--text-primary);border:1px solid var(--border);font-family:var(--font-tech);font-size:.82rem;font-weight:700;letter-spacing:.1em;text-transform:uppercase;cursor:pointer;transition:all .2s ease}.sidebar-qr-box,.sidebar-reviews-container{background-color:var(--surface);border:1px solid var(--border);padding:1.5rem;margin-bottom:1.5rem}.sidebar-review-card{background-color:var(--bg);border:1px solid var(--border);padding:1rem;transition:border-color .2s ease}.sidebar-review-card:hover{border-color:#ff24244d}@media (max-width: 960px){.feedback-hub-grid,.feedback-page-grid{grid-template-columns:1fr;gap:1.75rem}}.branches-deck-container{display:grid;grid-template-columns:repeat(auto-fit,minmax(310px,1fr));gap:1.5rem;align-items:stretch}.branch-card-3d-wrapper{perspective:1200px;min-height:275px;height:275px;width:100%}.branch-card-3d-inner{position:relative;width:100%;height:100%;text-align:left;transition:transform .65s cubic-bezier(.16,1,.3,1);transform-style:preserve-3d}.branch-card-3d-inner.is-flipped{transform:rotateY(180deg)}.branch-card-face{position:absolute;top:0;right:0;bottom:0;left:0;width:100%;height:100%;-webkit-backface-visibility:hidden;backface-visibility:hidden;background-color:var(--surface);border:1px solid var(--border);overflow:hidden;display:flex;flex-direction:column;transition:border-color .25s ease,box-shadow .25s ease}.branch-card-3d-wrapper:hover .branch-card-face{border-color:#ff2424;box-shadow:0 6px 22px #00000024}.branch-card-front{z-index:2;transform:rotateY(0)}.branch-card-back{transform:rotateY(180deg);z-index:1;background-color:var(--bg)}.branch-banner-wrapper{position:relative;width:100%;height:145px;overflow:hidden;background-color:var(--surface-hover);display:flex;flex-direction:column;justify-content:flex-end;padding:12px 14px;box-sizing:border-box}.branch-banner-img{position:absolute;top:0;right:0;bottom:0;left:0;width:100%;height:100%;object-fit:cover;transition:transform .6s cubic-bezier(.16,1,.3,1);z-index:0}.branch-card-3d-wrapper:hover .branch-banner-img{transform:scale(1.06)}.branch-banner-gradient{position:absolute;top:0;right:0;bottom:0;left:0;background:linear-gradient(to top,#060606eb,#06060673,#0606061a);z-index:1}.branch-banner-badge{background-color:#ff2424;color:#fff;font-family:var(--font-tech);font-weight:800;font-size:.68rem;letter-spacing:.1em;padding:3px 8px;box-shadow:0 2px 8px #ff242480}.branch-banner-title-box{position:relative;z-index:2;display:flex;flex-direction:column;gap:2px}.branch-banner-city{font-family:var(--font-display);font-size:1.25rem;font-weight:900;color:#fff;margin:0;text-transform:uppercase;letter-spacing:.02em;line-height:1.1}.branch-card-body{padding:.55rem .75rem .65rem;display:flex;flex-direction:column;gap:.4rem;flex:1;justify-content:space-between}.branch-contacts-single-row{display:grid;grid-template-columns:1fr 1fr;gap:6px}.branch-contact-pill-half{display:flex;align-items:center;gap:5px;padding:5px 8px;background-color:var(--surface-hover);border:1px solid var(--border);color:var(--text-primary);text-decoration:none;font-family:var(--font-mono);font-size:.68rem;overflow:hidden;transition:all .2s ease;box-sizing:border-box}.branch-contact-pill-half:hover{border-color:#ff2424;color:#ff2424}.branch-pill-icon{color:#ff2424;display:flex;align-items:center;flex-shrink:0}.branch-pill-text{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.branch-address-block{display:flex;align-items:flex-start;gap:5px;padding:0 2px}.branch-address-text{font-family:var(--font-body);font-size:.73rem;color:var(--text-secondary);line-height:1.25}.branch-flip-trigger-btn{width:100%;display:flex;align-items:center;gap:6px;padding:6px 8px;background-color:var(--surface-hover);border:1px solid var(--border);color:var(--text-primary);font-family:var(--font-tech);font-size:.71rem;font-weight:700;letter-spacing:.1em;text-transform:uppercase;cursor:pointer;transition:all .2s ease;margin-top:2px}.branch-flip-trigger-btn:hover{background-color:#ff2424;border-color:#ff2424;color:#fff}.branch-flip-trigger-btn:hover svg{color:#fff!important}.branch-back-header{display:flex;align-items:center;justify-content:space-between;padding:6px 10px;border-bottom:1px solid var(--border);background-color:var(--surface-hover)}.branch-back-close-btn{display:inline-flex;align-items:center;gap:5px;padding:3px 7px;background-color:var(--surface);border:1px solid var(--border);color:var(--text-primary);font-family:var(--font-tech);font-size:.68rem;font-weight:700;letter-spacing:.08em;text-transform:uppercase;cursor:pointer;transition:all .2s ease}.branch-back-close-btn:hover{background-color:#ff2424;border-color:#ff2424;color:#fff}.branch-map-embed-container{flex:1;width:100%;position:relative;background-color:#111;overflow:hidden}.branch-map-iframe{width:100%;height:100%;border:0;filter:contrast(1.05) saturate(.9)}.branch-back-footer{display:flex;gap:6px;padding:6px 8px;border-top:1px solid var(--border);background-color:var(--surface)}.branch-map-ctrl-btn{flex:1;display:inline-flex;align-items:center;justify-content:center;gap:5px;padding:5px 6px;font-family:var(--font-tech);font-size:.7rem;font-weight:700;letter-spacing:.08em;text-transform:uppercase;text-decoration:none;border:1px solid var(--border);background-color:var(--surface-hover);color:var(--text-primary);transition:all .2s ease}.branch-map-ctrl-btn:hover{border-color:#ff2424;color:#ff2424}.branch-map-ctrl-btn.primary{background-color:#ff2424;border-color:#ff2424;color:#fff}.branch-map-ctrl-btn.primary:hover{background-color:#e01e1e}.branches-mobile-dots{display:none}.branch-mobile-dot{width:20px;height:3px;background-color:var(--border);cursor:pointer;transition:all .25s ease}.branch-mobile-dot.active{background-color:#ff2424;width:32px}@media (max-width: 768px){.branches-mobile-dots{display:flex;justify-content:center;gap:6px;margin-top:1rem}.branches-deck-container{display:flex;overflow-x:auto;scroll-snap-type:x mandatory;-webkit-overflow-scrolling:touch;gap:14px;padding-bottom:8px;scrollbar-width:none}.branches-deck-container::-webkit-scrollbar{display:none}.branch-card-3d-wrapper{min-width:86vw;max-width:86vw;flex-shrink:0;scroll-snap-align:center;height:285px;min-height:285px}}